In Vemma we always want to give Affiliates and Customers the best products and the best customer service to improve the level of satisfaction. This is why we’ve decided to partner up with DPD to make sure you’ll get top-notch provider to deliver your orders.
DPD is one of the best delivery companies in the world with an excellent customer service, and a leader in innovative logistics solutions. We’re more than certain that this change is going to positively affect your entire shopping experience in Vemma.
What this means for you:
- Pick-up Point – a convenient choice between Home Deliveries and Access Points at no extra charge*
- Excellent, award-winning Customer Service – get all the info about your order when you need it
- Informative Tracking system – get control over your package every step of the way
- Text Message Information - know the precise dates of delivery to plan your pick-up
- Longer delivery hours – get your package at the time that fits into your day*
This change will go live February 23, 2015.
There will be no raise of prices due to the changing of delivery company.
Please note, that there will be a transition period between the two services and single orders may be sent with new service provider. Please note that the change do not apply to: Estonia, Poland, Latvia, Lithuania, Switzerland, Ireland, Lichtenstein and Canary Islands.
*Pick-up point service available in: Austria, Belgium, Denmark, Germany, Finland, France, Luxembourg, Netherlands, Norway and Sweden. Delivery hours depends on country and regions. To learn more about DPD in your country, please visit Vemma Knowledge Base.